HP PCs – Installing the latest version of Windows 10 | HP® Customer Support

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

The problem is that we need the image with all HP application. Go to Solution. The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC. Didn\’t find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Fix Windows 10 Update Issues.

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HP Desktop PCs – Installing Windows 10 | HP® Customer Support

 
Download the latest drivers, firmware, and software for replace.me is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system. Use HP System Recovery to reinstall or restore an HP computer with Windows 10 to the way it was at an earlier time. download and install one of the following HP software updates. (usually C:), reinstalls the original operating system, and reinstalls all . Go to HP Software & Driver Downloads, and then enter your product number to view the available software and driver downloads for your computer. note: If you upgraded to a new Windows version, in the Selected operating system pane, click Change, select the original operating system that came with your computer, and then click Change.

 

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After deleting the files, the Go Back feature is no longer available for restoring a previous version of Windows. Using the search box on the taskbar, search for and open Disk Cleanup. Select the hard drive where the Windows installation files are stored usually C: , and then click OK. When the Disk Cleanup window opens, click Clean up system files.

Select Previous Windows installation s and Temporary Windows installation files, and then click OK to start the cleanup. When the disk cleanup is complete, more free space is available on the computer hard drive. If your computer shipped with Windows 10 preinstalled at the factory, HP Recovery Manager might not work with the latest update. It can be used to recover the operating system from files stored in a partition on the hard drive without needing recovery media. It can also be used to create a personalized recovery disc or USB drive for a specific computer.

When you click the link, the file is downloaded using your internet browser download capabilities. Select registration option. Error: Javascript is disabled in this browser.

This page requires Javascript. Modify your browser\’s settings to allow Javascript to execute. See your browser\’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? Automatically installing Windows 10 Windows Update can automatically install a new Windows 10 version to your computer. Note: Windows allows you to reset the update schedule up to five days later.

The Windows 10 version has successfully installed. Performing a manual installation of Windows 10 If you do not want to wait for Windows to automatically download a new Windows 10 version, use Windows Update to install it manually. Face authentication requires specific hardware such as an infrared IR camera. If the computer does not have this hardware installed, the option to set up face authentication in the Settings app is not available.

Fingerprint authentication can be set up in the Settings app for computers that have swipe or scan fingerprint readers. If the option to set up fingerprint reader in the Settings app is not available, you might need to upgrade the security software on your computer.

If you are using security software from another manufacturer, check with the manufacturer of that software.

The Cortana personal assistant feature uses specific hardware such as a microphone, speakers, GPS, and an Internet connection. The microphone in your computer might need to be configured to work with Cortana and results vary based on the specific microphone.

After installing Windows 10, Wireless Display Miracast might not connect to an external display or might lose connection. Updated video and wireless drivers are required to enable the functionality. Check Windows Update for the latest drivers and install them when they are available. Microsoft Refresh and Reset might not correctly restore drivers and customizations specific to your HP system. You should only use HP Recovery Manager to restore the factory image, or Go Back to return to the previous operating system.

Some computers with IDT audio controllers might not have full functionality after installing Windows The Windows 10 driver provides audio for the computer, but some features do not work. System Requirements Microsoft requires that your computer hardware meet the following system requirements before you can install Windows Steps to take before installing Windows 10 Step 1: Install the latest software and driver updates from HP Support Assistant Download and install the latest version of software and drivers from HP.

Step 3: Create recovery discs and back up your important files Create recovery discs and use File History to back up your data. If you have not already done so, create a set of Windows 8. If a problem occurs during the installation process, you can use HP System Recovery to return your computer back to its original software configuration.

You can use File History to back up your files and transfer them to Windows Step 4: Decrypt the hard drive if applicable The Windows 10 installation does not complete if the hard drive is encrypted.

If you have encrypted the hard drive, you must decrypt the hard drive before beginning the installation. Go to the Microsoft Get Windows 10 webpage in English. Click Open , Save , or Run in any windows that display to download the tool to your computer. Double-click the MediaCreationTool. Select the language, edition, and architecture bit or bit for the Windows 10 installation, and then click Next.

Installation from ISO media is for advanced users. Proceed to the next step to install Windows 10 on your computer using the installation media. Step 2: Install Windows 10 on your computer Windows 10 Setup allows you to do a clean installation of Windows 10 erases all data or to keep your personal files and apps HP still recommends backing up all data in the event of any data loss.

When the installation is complete, Windows 10 Upgrade copies the windows. Keep this file on the USB hard drive. The file is required if you decide to Go Back to the previous operating system. Complete details on the Windows 10 SAC versions tested on each device can be found in this document.

For more information, a full list of HP products and the Windows 10 versions tested is provided. Not all configurations of hardware components are compatible with Intel 8th generation CPUs ending in 5U and Windows 10 release versions.

When a new HP commercial notebook, desktop, or workstation is released, HP tests both the current and previous versions of the Windows 10 semi-annual channel. The device receives the \”Preinstalled\” support rating.

During the manufacturing life of each HP commercial notebook, desktop, and workstation, HP continues to test each newly introduced Windows 10 semi-annual channel. With certain current products and after manufacturing of a specific product has ended, HP continues to test each newly introduced Windows 10 semi-annual channel for a period of three years. During this time, the device may receive either a support rating of \”Web Support\” or \”Compatible Driver Support.

Z branded desktops and workstations will continue to test each newly introduced semi-annual channel for a period of five years after the end of manufacturing. Select products are not eligible for three years testing following the end of manufacture. Use this information to understand the support definitions of preinstalled, web support, compatible driver support, tested and documented, and tested – not documented.

Manual installation and testing of OS, drivers, and apps included in above full testing. Manual installation and testing of drivers directly provided by vendors included in above full testing. HP will support base hardware configurations at a minimum included in above critical issues fixing. Certified Drivers : HP will support the preinstalled apps and certified drivers.

HP will document hardware enabling issues via issue tracking system for later documentation. Upgrade : HP will perform upgrade testing. Publications : HP will post whitepapers and product advisories when appropriate. Critical Issues : HP will support base hardware configurations at a minimum, critical issues will be fixed. Stress Test : HP will perform manual stress testing. Hardware Enabling Issues : HP will document hardware enabling issues via issue tracking system for later documentation.

All products have a lifecycle; the date when a product is released to the date when it is no longer supported. A product entry displaying EOS of xxxx means the product is not supported past that Windows version number. For more information on Windows lifecycles, go to the Windows lifecycle fact sheet in English. In the tables below, blank cells indicate that HP did not test the specified version of Windows on that computer model. During this time, the device may receive a support rating of either \”Web Support\” or \”Compatible Driver Support.

See the following tables for consumer notebooks, desktops, and All-in-Ones tested for Windows If you are unable to find your model name listed, HP has not tested the product for the Windows 10 May Update and it might not be supported by HP for Windows Additionally, some features, applications, and connected devices might not work as expected after installation on an untested machine.

Systems listed have been tested for Windows 10 May Update. If your device is not listed, your system was not tested by HP for Windows 10 version , and updated drivers might not be available. See the following table for a list of consumer notebook PCs that have been tested with Windows Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser\’s settings to allow Javascript to execute.

See your browser\’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? Business notebooks, desktops, and workstations You need to know the product model and series of your device to determine if it has been tested for use with Windows Windows 10 extended testing for versions , , and To better align with the Microsoft Windows as a Service WaaS month support model for Enterprise and Education editions, HP is immediately adding support for previous versions of Windows 10 from the Semi-Annual Channel SAC on select new product platforms, enabling a more seamless transition from one supported Windows 10 release version to the next.

Note: Not all configurations of hardware components are compatible with Intel 8th generation CPUs ending in 5U and Windows 10 release versions. HP support activities for HP commercial notebook, desktop, and workstations under the WaaS operating system OS update model include: When a new HP commercial notebook, desktop, or workstation is released, HP tests both the current and previous versions of the Windows 10 semi-annual channel.

Definitions of Tested, Preinstalled, and Limited Support for HP products Use this information to understand the support definitions of preinstalled, web support, compatible driver support, tested and documented, and tested – not documented. HP will fix all critical issues. HP will perform automated stress testing.

HP will perform manual stress testing. HP will fix hardware enabling issues subject to component providers. Compatible driver support definitions for HP products Support definitions for the Compatible Driver Support support rating..

Hardware Enabling Issues : HP will fix hardware enabling issues subject to component providers. Tested but not supported definitions for HP products Support definitions for the Tested – Not Supported support rating. Windows lifecycle information All products have a lifecycle; the date when a product is released to the date when it is no longer supported.

Commercial models tested with Windows 10 See the following table for commercial models tested with Windows Note: In the tables below, blank cells indicate that HP did not test the specified version of Windows on that computer model. Consumer notebooks and desktops tested for Windows 10 May Update version 21H1 See the following tables for consumer notebooks, desktops, and All-in-Ones tested for Windows Consumer notebook PCs tested with Windows 10 See the following table for a list of consumer notebook PCs that have been tested with Windows Compatible Driver Support.

EOS version Last Preinstall Version. Web Support. EOS version 20H2. EOS version 21H1. EOS version 21H2. Desktop Pro G6 MT. Desktop Pro A G2. Desktop Pro A G3. Desktop Pro A MT. Desktop Pro G1 MT. Desktop Pro G2. Desktop Pro G3. Dragonfly Folio Elite Dragonfly. Elite Dragonfly G2. Elite Dragonfly G3.

Elite Dragonfly Max. Elite Folio Elite Mini G9. Elite SFF G9. Elite Slice. Elite Slice for Meeting Rooms. Elite x2 G1. Elite x2 G2. Elite x2 G3. Elite x2 G4 Tablet. Elite X2 G8. Elite x G9. EliteBook G1. EliteBook 14 G9. EliteBook G9. EliteBook G2. EliteBook G3. EliteBook G4. EliteBook G5. EliteBook G6. EliteBook G7. EliteBook G8. EliteBook G5 HC. EliteBook G6 HC. EliteBook G8 Aero. EliteBook r G4. EliteBook Folio G1. EliteBook Folio G2. EliteBook Folio G3.

Didn\’t find what you were looking for? Ask the community. Community Home. Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes.

Windows 11 Support Center. Then install the latest wireless and Bluetooth drivers. Finally, install the HP Wireless Button softpaq.

Install updated audio drivers. Audio from your speakers and headphones should work properly after Windows 10 is installed, but to get the most from your audio system, install the latest HP audio drivers.

Install updated touchpad drivers. The touchpad should work properly after Windows 10 is installed, but installing the Windows 10 touchpad driver allows you to use edge swipe features from the touchpad to switch between open applications and other useful functions. Resolve any printer issues. Learn how to use Windows Read the HP support document Understanding and Using Windows 10 Features to learn new Windows 10 features, the apps that come with Windows 10, and much more.

The \”Go Back\” feature, which allows you to reinstall a previous version of Windows, is available for 10 days after installing Windows The Windows installation files occupy a large amount of hard drive storage space during that time. The files are deleted automatically after 10 days. However, if you want to regain the storage space before 10 days have passed, you can manually delete the files. Using the search box on the taskbar, search for and open Disk Cleanup.

Figure : Opening Disk Cleanup. Select the hard drive where the Windows installation files are stored usually C: and then click OK. Figure : Selecting the drive. When the Disk Cleanup wizard opens, click Clean up system files. Figure : Clicking Clean up system files. Select the hard drive where the Windows installation files are stored usually C:. Select Previous Windows installation s and Temporary Windows installation files , and then click OK to start the cleanup.

When the disk cleanup is complete, more free space is available on the computer hard drive. Go back to the previous version of Windows Go Back is a feature that returns your computer to the operating system that was installed before you installed Windows If you perform a disk cleanup, refresh, or reset in Windows 10, you do not have the option to go back. If you have deleted the windows. If your installation required an external USB drive you must use the same drive to go back.

Although your personal files should not be affected by going back, it is recommended that you back up all important data personal files, photos, videos, documents, applications, software, etc. If you used a different password with the previous Windows version on your computer, you might need your old password.

Keep your PC powered on and plugged in to a power source for the duration of the go back process. After going back, you need to reinstall some apps and programs, and any settings changes are lost. Using the search box on the taskbar, search for go back , and then click Go back to an earlier build.

Figure : Clicking Go back to an earlier build. In the Go back to an earlier build section, click Get started. Figure : Clicking Get started. On the Why are you going back? Figure : Why are you going back? Read the What you need to know window, and then click Next. Figure : What you need to know window. Windows reminds you that you need your old password, if applicable.

Click Next. Figure : Don\’t get locked out window. Wait while your system is restored to the previous version of Windows.

 
 

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Click here. New Windows 10 versions are delivered to your computer through Windows Update. Learn what happens if Windows installs the update automatically, and find information for manually installing the update. Windows Update requires hp windows 10 os download minimum amount of free space on the hard drive to install the latest update. You might be prompted to connect external storage to complete the update. For business computersoperating system installation might be managed at the IT level and might not be available to install a later version of Windows.

To confirm, contact your company\’s IT department or your local IT service. Windows Update can automatically install a new Windows 10 version to your computer. Hp windows 10 os download allows you to reset the update schedule up to five days later. Windowws, you can only use this reschedule option once. After you sign in, a screen opens with a Hi message, followed by a series of sownload that show the progress of the installation. When узнать больше здесь installation completes, a Let\’s start screen displays, and then your desktop opens.

If you do not want to wait widows Windows to automatically download a new Windows 10 version, use Windows Update to install it manually.

Using the search box on the taskbar, search for and open Windows Update. Click Check for updates. The download begins and the download progress displays as a percentage. If you do not wwindows to restart your PC immediately, Windows 10 restarts automatically during inactive hours to complete the installation. You can run the Media Creation Tool and create the Windows installation media on any computer.

Go to wihdows Microsoft Download Windows 10 webpage in English. Click Nero multimedia suite handbuch free tool now to download the file MediaCreationTool. Select the language, edition, and architecture bit or bit for the Windows 10 installation, and then click Next. Select the USB flash drive, and then click Next. Windows 10 Setup allows dosnload to do a clean installation of Windows 10 erases all data or to keep your personal files and apps.

HP still recommends backing up all data in the event of any data loss. If you are prompted to supply the Windows 10 product key, type the product key, and then click Next. If your computer has less than GB of free hard drive space, you are prompted to connect a USB hard drive to continue with the installation. When the installation is complete, Windows 10 Upgrade copies the windows. Keep this file on the USB hard drive.

The file is required if you decide to go back to the previous operating system. Hp windows 10 os download a Downloaad Account Control window displays, click Aindows. When the Get important updates window opens, select Download and dwonload updates recommendedand then click Next. In the Choose ph to keep window, select what you want to keep, and then click Next.

Keep personal files and apps : Keeps all your personal files, settings, and apps. Keep personal files only : Keeps your personal files, but no settings or apps. Nothing : Keeps nothing and erases all data. During the installation process, your computer restarts several times. Do not turn off your computer or interrupt the installation process. If the sign-in window displays, sign in to your account.

If you chose Keep personal files and appsthe desktop opens when the installation completes. If you chose Keep personal files onlythe desktop opens when the installation completes.

If you chose Keep nothingsee Completing setup hp windows 10 os download signing in to Windows 10 clean installation only. If you have completed a clean installation of Windows and kept nothing, navigate the setup experience with the help of Cortana. If you chose to keep your personal files and apps, you do not need to set up Windows 10 again. When the Cortana introductory screen displays, you can choose to use Cortana voice recognition if your computer has a working microphone or your keyboard and mouse to complete the setup.

If you do not want to use Cortana, click the downnload icon in the lower right corner, and then mute the volume. When the Let\’s start ddownload region.

Is this right? When the Is this the right keyboard layout? When the Want to add a second нажмите сюда layout? When the Let\’s connect you to a network screen displays, select the network you want to connect to, and then click Connect and type your network user name and password, or click Skip for now to continue without connecting to a network. On the Sign in with Microsoft screen, type your email, phone, or Skype downloae in the text field, or create an account, and then click Next.

Type winddows password in the text field, and then click Next. If you see a Call us overprotective screen requesting an additional method of account verification, select the way you hp windows 10 os download wibdows verify the account, and then click Next. Read the options displayed on each screen, select the hp windows 10 os download you want, and then follow the on-screen instructions to hp windows 10 os download.

When the Choose privacy settings for your device screen displays, select the options you want, and then click Accept. The Go Back feature, which allows you to reinstall a previous version of Windows, is available for 10 days after upgrading to Windows 10 or updating Windows 10 to a new version. The Windows installation files occupy a large amount of hard drive storage space during windowd time.

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If your computer shipped with Windows 10 preinstalled at the hp windows 10 os download, HP Windoes Manager might not work with the latest update. It can be used to recover the wibdows system oos files stored in a partition on the hard drive without needing recovery media. It can also be used to create a personalized recovery disc or USB drive for a specific computer. When you click the link, the file is downloaded using your internet browser download capabilities.

Sign out. Downlosd registration option. Email address. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser\’s settings to allow Javascript to execute. See your browser\’s downlosd for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Automatically installing Windows 10 Windows Windoes can automatically install a new Windows 10 version to wndows computer.

Note: Windows allows you to reset the update schedule up to five days later. The Windows 10 version has successfully installed. Performing a manual installation of Windows 10 If you do not want to wait for Windows to automatically download a new Windows 10 version, use Windows Update to install it manually. When the download completes, click Restart now. Note: If you do not want to restart your PC immediately, Windows 10 увидеть больше automatically during inactive hours to complete the installation.

Creating the installation media to download Windows 10 Download the Media Creation Tool and create the installation windowz. Installing Windows 10 on your computer Windows 10 Setup allows you to do a clean installation winodws Windows 10 erases all data or to keep your personal files and apps.

Note: If you are prompted to supply the Windows 10 product key, type the product key, and then click Next. Note: If hp windows 10 os download computer has less than GB of free hard drive space, you are prompted to connect a USB hard drive to continue with the installation.

The installation begins. Completing setup and signing in to Windows 10 clean installation only If you have completed a clean installation of Windows and kept nothing, navigate the setup experience with the 01 of Cortana. The installation completes, and the desktop opens. Hp windows 10 os download Windows 10 installation files to regain storage space The Go Back feature, which allows you to reinstall a previous version of Windows, hp windows 10 os download available for 10 days after upgrading to Windows 10 or updating Windows 10 to a new version.

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