The Quick variation: If you’re on the lookout for exclusive engagement ring or unique anniversary gift, Leibish & Co. has actually a robust supply of top-quality, colorful, and conflict-free expensive diamonds and gems. The family-run business has become running online since 1998 with a personal touch with obtained repeat business the world over. Leibish & Co. allows you to purchase loose stones or even to use its complimentary “Design your very own” device to take your own perfect bit of jewelry alive. With years of experience and solid craftsmanship under their belt, Leibish & Co. is on the verge of growing its supply to watches and various other extras.
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When Leibish Polnauer established 1st online diamond business in 1998, it took nearly a full day to publish an individual image and description to their site â but he had been a visionary exactly who noticed prospective inside fledgling arena of ecommerce. “as he views the possibility in a concept, he will do everything in his capacity to progress with it,” said Benji Margolese, Director of Content promotion for Leibish & Co.
Leibish created a fruitful, family-run process along with his spouse and children providing in authority jobs. They will have expanded an effective online business with offices situated around the world. Leibish & Co. is actually a leader in distinctive coloured diamonds and gemstones that are difficult to find someplace else. Their diamonds may conflict-free, which is an important factor for all buyers.
“folks come to all of us since they search for anything just a little different, anything more special than the rest of us has,” Benji mentioned.
While Leibish & Co. supplies high-quality standard expensive diamonds, the firm focuses primarily on colourful, special jewellery. Whenever asked exactly why business has actually these types of a high client return price, Benji quickly pinpoints the reason why.
“It really is a mixture of excellent products, great solution, and precious jewelry crafted towards highest quantities of brilliance,” the guy stated. “The precious jewelry we make is not your daily, mass-produced variety of product. Each piece is actually custom-made to completely suit the diamond or gemstone picked because of the client.”
A household Affair With private models Köln Service
Leibish & Co. is a genuine household business, with Leibish’s friends playing important functions for the business.
Leibish functions as Founder and chairman from the company, while his wife, Rosi, will be the company’ occasions management. Their eldest girl, Chavi, serves as the Lead Jewelry Designer â which will be a massive responsibility since custom jewellery makes up more than 50percent in the business’s business, Benji stated.
Leibish’s eldest daughter, Yossi, may be the Chief Executive Officer of Leibish & Co. Another son, Shmulik, who is a graduate of the Gemological Institute of America, could be the main Diamond Buyer for organization. “Shmulik is, frankly, certainly one of many gifted tone diamond specialists in the,” Benji stated.
Leibish’s child Itzik will be the company’s COO and operates the ny workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kiddies, will be the business’s CFO.
“among the longtime people in the group, i will let you know that, even though there is not any relationship, they think about me personally, as well as others, part of their family,” Benji said. “most of us bring our own knowledge towards company, but come together to constantly develop the firm.”
Customers are additionally treated like family at Leibish & Co., where business invests power into private solution and revenue. “if you’ve ever dealt with one specific broker, for instance, this is the same person you will usually deal with, it doesn’t matter what you’re contacting or composing in about,” Benji mentioned. “do not believe in passing customers to different departments if they have a concern or specific issue they wish to deal with.”
Customers result from throughout the World
Leibish provides a few different types of consumers: you can find people, exactly who largely store through website, merchants, and people inside trade company, whom usually go to the organization’s major workplaces in nyc, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s customers are from the usa. Their next most well known market is actually Canada, followed by the United Kingdom, Australian Continent, Hong-Kong, and remainder of Europe.
Consumers at every stage of existence store at Leibish & Co., though the majority are amongst the years of 35 and 54, Benji said. Also, the organization garners approximately 300,000 internet site check outs each month â and helps to keep a lot of its customers coming back again.
“with more than a 70% return consumer status, we remain being among the most famous businesses in our niche,” he mentioned.
Colourful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. carries high-end jewelry, additionally preserves inventory versatility, specifically for online clients, Benji mentioned. The organization offers countless loose diamonds and precious gemstones, but the important goods are customized jewellery creations.
“We hold extreme collection of multicolor diamond and gemstone jewellery, which includes in the rarest tones previously seen,” the guy said. “the audience is recognized best by the bread-and-butter items â yellow diamond and red diamond wedding bands. But we offer expensive jewelry of virtually every color, and priceless gems â including sapphires, emeralds, and rubies. We sell jewellery constructed with colorless expensive diamonds, also, but our very own knowledge is within the world of tone.”
For clients that anything planned and require help that makes it a real possibility, Leibish & Co. provides a “Design your own personal” jewellery device, which Benji stated is its preferred product.
“normally, when looking for an unique part, folks frequently want specific stones and setting types they will have already fallen obsessed about,” he mentioned. The “Design yours” tool allows consumers to create a piece utilizing the stone, establishing, and metal of their choice.
“permits these to deliver their aspirations to life â with your expertise in craftsmanship,” Benji informed us.
Extras & unique on line Tools in Store for Leibish & Co.
since it looks toward the long term, Leibish & Co. is actually gradually shifting toward higher-ticket things and a lot more item assortment. The company feels comfortable branching out over new product lines considering the dedication and passion it relates to finest their current creations.
“we now have talked about introducing lots of add-ons â such as for instance deluxe watches, handbags, as well as pens,” Benji mentioned. “But we chose to hold back until we very first perfected our primary distinct item, that will be diamond jewelry.”
Leibish & Co. is looking for ways to carry on refining its popular website, also. A good way it plans to enhance its on the web experience is through launching enhanced truth attributes, that’ll provide virtual shoppers more of an in-store experience.
As a business enterprise using its origins in colorful diamonds and e-commerce, Leibish & Co. consistently innovate in a normal industry which views change just like the different, not the rule.